
She has over 20 years of brand building and leadership
experience. In her role as CBO she will be responsible for
driving the business’ brand strategy, vision and creative
direction, and will oversee its global product, marketing
and sustainability divisions. She will assume her role at
the start of July. Paul Zadoff joined at the start of June
as Americas President. He brings 30 years of leadership
experience with iconic global brands, including two
decades at NIKE. Paul will be responsible for leading the
experienced regional team in driving the performance,
growth and profitability of the Americas business.
We have made good progress implementing the
strategy of our world class Supply Chain in recent years,
enhancing the flexibility of our DC network, significantly
improving the control over our supply chain inputs and
diversifying our factory base. For AW25, our planned
Tier 1 footwear sourcing is 62% Vietnam, 31% Laos,
4% Thailand, 2% Pakistan and 1% from our Made In
England factory in Wollaston, UK.
We continue to make good progress against our
sustainability strategy. Our UK repair service, in
partnership with The Boot Repair Company, continues to
receive exceptionally positive feedback. We are working
to expand the UK service to cover a wider range of our
products, as well as actively engaging with potential
repair partners in other markets as we work to expand
the service to more consumers. Our US resale business,
ReWair, has now been live for a year and has had strong
performance with a significant proportion of purchasers
being new to the brand. We have also expanded our
product range made with our reclaimed leather, Genix
Nappa. Finally, we took a step forward in improving the
traceability of our leather supply chain, with 97% of our
leather traceable in FY25.
We are nearing the end of a period of significant systems
investment and are increasingly focused on optimising
our systems to enable growth and drive efficiency.
During the year, we went live with our Customer Data
Platform (CDP) in EMEA and Americas, just ahead of
the peak trading period. The CDP gives us a single view
of the consumer across DTC channels in both regions.
It will allow us to gain deeper insights into customer
behaviour, preferences and customer journeys, and
enable us to deliver personalised marketing and content
to our consumers. As the system gathers more data,
we will see benefits building over time. The last core
system to be implemented is the Supply and Demand
Planning System. This is a modern system which will
help us optimise inventories, maximise availability and
enhance agility across our business. The system is on
track to go live by the end of H1 FY26.
IJE NWOKORIE
CHIEF EXECUTIVE OFFICER
4 JUNE 2025
Overall, pairs were down 9%, with DTC pairs flat and
wholesale pairs down 15% as expected, as our wholesale
partners normalised their inventory levels. We saw a very
strong performance in shoes, with DTC pairs up 15% with
particular success in our bestselling Adrian Loafer, as well
as in new shoe families, the Lowell and Buzz. Sandals
also saw a good performance, with DTC pairs up 7%, and
we continue to see a strong performance in our mules
range, led by the Zebzag. Boots remained challenging,
with DTC pairs down 9%, with our continuity boots
weaker, as expected. This was partially offset by success
in product newness, both as extensions of the core icons,
for example through the Ambassador soft leather boot
and through new product lines such as the Anistone biker
boot. Our Bags & Other category is currently a relatively
small part of our business and was down 4%, however
we saw particular success with our Weekender bag
(priced at £300/€320/$320) and the Top Handle bag.
We will continue to innovate around bags in future. As
a proportion of FY25 Group revenue, boots accounted
for 57%, shoes 26%, sandals 12% and bags & other 5%.
Collaborations are an important part of our product
strategy and allow us to work with global brands to drive
engagement and excitement with consumers. Throughout
FY25 we continued to work with long-term collaboration
partners such as Stussy and Supreme, and we also worked
with some new partners in the year including a capsule
collection with hit Netflix series Wednesday.
At our FY24 results we announced that we would
be implementing a cost action plan and targeted
£20m-£25m of cost savings, of which the full benefit
would be seen in FY26. We took swift action to identify
and implement savings without impacting demand-
generating spend and identified savings at the top end
of our guided range of £25m, with some benefit seen
in FY25 due to efficient execution. Two-thirds of the
savings came from reducing people costs with the
remaining from efficiencies and procurement savings.
Additionally, we have instilled a culture of tight cost
control across the business which will help drive further
cost focus in future years. As a result of this cost action
plan, we have incurred exceptional costs of £8.9m in
FY25, with further detail provided in the Finance Review.
In February 2025, the Group commenced a project to
change and improve our global technology capabilities,
through the establishment of a new Global Technology
Centre (GTC) in India. This change will allow us to build
on our existing platforms and expand our capabilities in
a sustainable way. As a result, we have incurred £2.8m of
exceptional costs. The benefits of this project will be offset
by double running costs in FY26, with annualised cost
benefits seen in FY27 once the GTC is fully operational.
We are pleased to have recently announced the
appointments of Carla Murphy as Chief Brand Officer
(CBO) and Paul Zadoff as Americas President. Carla
joins from adidas AG, where she served as Global Senior
Vice President/General Manager for adidas Outdoor.
STRATEGIC REPORT
15
DR. MARTENS PLC ANNUAL REPORT 2025